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Standards-based web service protocol used to integrate enterprise systems that require structured XML messaging.

Why I use it

Given the choice, I'll almost always choose REST because it's simpler to develop, easier to troubleshoot, and generally more pleasant to work with. That said, many organizations depend on mature enterprise systems that still expose SOAP interfaces. Being comfortable with both approaches means I can integrate with the technology clients already have instead of wishing they had something different.

How I use it

Although REST APIs have become the dominant approach for modern web integrations, many enterprise systems continue to rely on SOAP for secure, structured communication. SOAP's strict messaging standards and formal service definitions make it particularly common in healthcare, finance, and large enterprise environments.

I worked with SOAP during a Drupal integration project for Overlake Hospital in Bellevue, Washington, where the Workday API required SOAP-based communication. Building the integration involved working with PHP, XML, WSDL definitions, and authentication requirements to exchange information reliably between Drupal and Workday. While the implementation required considerably more effort than an equivalent REST integration, it provided valuable experience working with enterprise integration standards.

For clients, understanding both REST and SOAP means existing enterprise systems don't become roadblocks during modernization projects. The right solution is often determined by the systems already in place.